Skip to main content

PRIVACY POLICY

and Terms of Use

PRIVACY POLICY

This Privacy Policy (the “Privacy Policy”) governs all websites, web properties (e.g., widgets and applications) and mobile applications (collectively the “Site”) owned and controlled by Pompeii: The Exhibition. and its affiliates and subsidiaries (“Pompeii: The Exhibition” “we,” or “us”). This Privacy Policy specifies the types of Personally Identifiable Information (PII), as defined below, that we gather while you are visiting the Site, as well as ways in which we process and disseminate such PII.

Your privacy is important to us. We comply with the privacy laws and regulations of the United States of America and Canada. We make no representation that this Site is governed by the laws of other nations, or that the Site or any part thereof is appropriate or available for use in other jurisdictions. Individuals who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. By using this Site, visitors from outside of the United States of America acknowledge that this Site is subject to U.S. laws and regulations and waive any claims that may arise under their own national laws.

We reserve the right to change, modify, add, or remove provisions of this Privacy Policy. Any changes to this Privacy Policy will be posted here, and we encourage you to check back from time to time to ensure continuing familiarity with the most current version of our Privacy Policy. You can determine whether the Privacy Policy has been revised since your previous visit to the Site by referring to the “Last Updated” legend at the top of this page.

Please read this Privacy Policy carefully. Your use of this Site constitutes your acceptance to be bound by this Privacy Policy without limitation, qualification or change. If at any time you do not accept all the terms and conditions contained herein, immediately discontinue use of this Site.

Information We Collect

  1. POMPEII: THE EXHIBITION gathers two basic types of information through the Site: “Non-Personally Identifiable Information” (or “Non-PII”) and “Personally Identifiable Information” (or “PII”). Non-PII is aggregated information, demographic information, Internet protocol addresses (IP addresses) and any other information that does not reveal your specific identity. PII is information that identifies or can identify you as an individual (such as residential address, telephone number, or billing information).
  2. Non-Personally Identifiable Information – When you visit and interact with the Site, POMPEII: THE EXHIBITION and third parties with whom we have contracted to provide services to us may collect Non-PII (for example, a catalog of the Site pages you visit). Non-PII is anonymous and does not identify you personally. Non-PII is generally collected through the Site from four different sources: IP addresses and web logs; cookies; pixel tags and other similar technologies; and other Non-PII that you voluntarily provide (as explained below).
  3. IP Addresses and Web Logs – This Site’s web servers automatically collect the IP addresses and log files of visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any PII. We use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
  4. Cookies – We, our affiliates and our service providers may use a standard technology called a “cookie” to collect information about how you use the Site. Cookies reside on your computer and help the Site recognize your computer’s browser as a previous visitor. In addition, on occasion our Site may also set a “session cookie” which helps us administer the Site. The session cookie expires when you close your browser and does not retain any information about you after it expires. If you do not want information collected through the use of cookies, you should modify your browser preference to provide you with choices relating to cookies. For example, if you use a standard browser, you should have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject cookies, you may be unable to use certain Site services (e.g., those services that require you to log on to the Site in order to participate). For more information on modifying your browser preference, please refer to the documentation accompanying your browser.
  5. Pixel Tags – We, our affiliates and our service providers may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some Site pages and HTML-formatted email messages to, among other things, compile aggregate statistics about Site usage and response rates. A Pixel Tag is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with cookies on the visitors’ hard drives. Pixel Tags do not contain any PII and allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when an email has been opened.
  6. Information You Voluntarily Provide – We may also collect certain information (e.g., your geographic location, your genre preferences etc.) when you voluntarily provide such information to us. When such information is not combined with any PII, such information is considered to be Non-PII, as it does not personally identify you or any other user. Additionally, we may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code. Such aggregate information is considered Non-PII for purposes of this Policy.
  7. Personally Identifiable Information – You may use many features of this Site without providing any PII. However, in order to take advantage of particular opportunities made available through the Site (for example, to access additional services provided by this Site such as concert updates, chat room forums and/or personalized content, contests or promotions) we may require that you furnish PII to us such as: your name, postal address, telephone number, fax number, email address, age, gender, credit card number or other payment account number, and health-related information (for example, physically disabled seating requests). Please keep in mind that you may also be providing PII when you submit comments through chat rooms, forums, message boards or news groups, although we do not collect or use PII from these sources. We collect PII from you through the Site only when you voluntarily provide it. When you provide PII, the information may be sent to and stored on servers located in the United States of America.

How Information We Collect Is Used (Non-PII and PII)

  1. Non-Personally Identifiable Information – Because Non-PII does not personally identify you, we may use such information for any purpose. For example, we may use Non-PII to measure the number of visits, average time spent on the Site and pages viewed as well as to diagnose problems with our servers and to administer the Site. We may then use this information to analyze and improve the features and functionality of this Site. We may use non-PII information about you and other Site visitors on an aggregate basis to sell and deliver advertising, promotions and content that we believe will be of interest to you.

In addition, we reserve the right to share such Non-PII, which does not personally identify you, with third parties, for any purpose. For example, we may share information with advertisers or other third parties that are not part of the POMPEII: THE EXHIBITION family on an aggregate or other basis that does not disclose any of your PII.

In some instances, we may combine Non-PII with PII (such as embedding email addresses in cookies). If we do combine any Non-PII with PII, the combined information will be treated as PII as long as it is so combined. This “combined” PII is not shared with third parties, except as described in this Policy.

Personally Identifiable Information –

  1. Site: We may use PII you give us to better tailor your website experience to your interests, and to show you content you may be interested in and to display the content according to your preferences. Your PII may also be shared among POMPEII: THE EXHIBITION companies and affiliates in order to enhance your experience on other POMPEII: THE EXHIBITION websites. To the extent we do so, we make sure that your PII receives the same level of protection throughout all POMPEII: THE EXHIBITION websites.
  2. Communications: If you choose to opt-in (including by purchasing a ticket to any POMPEII: THE EXHIBITION production), your PII may be used for POMPEII: THE EXHIBITION companies and companies that have licensed content to any POMPEII: THE EXHIBITION companies for POMPEII: THE EXHIBITION productions (collectively, “POMPEII: THE EXHIBITION Affiliates”) to send you communications with information about POMPEII: THE EXHIBITION Affiliates and their services and promotional material from some of their affiliates, vendors or advertisers. If at any time you prefer to no longer receive such marketing communications, please see the “Opt-In Policy” section below.
  3. Administrative Matters: POMPEII: THE EXHIBITION reserves the right to contact you in the event of a change in the Site’s Terms of Use and/or this Privacy Policy, or to notify you of other administrative matters in connection with the Site (e.g., contacting you to facilitate, complete or confirm a transaction). Because this information may be important to your use of the Site, you may not opt-out of receiving such communications.
  4. Fulfillment of Requests: POMPEII: THE EXHIBITION may use your PII to fulfill the purpose for which such PII was provided (e.g., to confirm your registration or fulfill your purchase).
  5. Facilitation of Transactions: Please note that, at times, forms on the Site may be pre-populated with your PII in order to facilitate a transaction between you and POMPEII: THE EXHIBITION.
  6. Internal Business Purposes: We may also use your PII for our internal business purposes among POMPEII: THE EXHIBITION Affiliates, such as to target advertising, for data analysis, for audits and for other internal purposes.
  7. Shopping/Commercial Services: This Site may offer merchandise and/or ticket purchase services, which may be offered by us, our affiliates or by one of our e-commerce vendors. To the extent the merchandise and/or ticket purchase services are offered by one of our e-commerce vendors, such e-commerce vendors will be collecting and using the PII you provide. For more information regarding your transactions with our e-commerce vendors, please refer to Section 4(b) below.To the extent POMPEII: THE EXHIBITION is the entity offering the purchase services, when you make a purchase through the Site, we may collect your credit card number or other payment account number (for example, your PayPal account number), billing address and other information related to such purchase (collectively, “Payment Information”) from you. We will use the Payment Information that you provide to charge you for your purchase and to fulfill your purchase. By providing your Payment Information, you are authorizing us to give that information to third parties as necessary to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you products you have ordered).
  8. Email This to a Friend: The Site may allow you to forward certain items posted on Site or links to Site features by email or Instant Messenger to other parties who you believe may be interested. If you wish to use this feature, you may provide us with such other party’s email address or Instant Messenger screen name so that we can facilitate your sending of such message to such other party. To do so, any PII you provide in connection with sending such other party the message, such as your name and your email address or Instant Messenger screen name, will, of course, be disclosed to such other party. While, due to technical restrictions, the recipient’s email address or Instant Messenger screen names may be retained in our log files, we do not knowingly share it with third parties and we do not use this PII for any purpose except to send this message (unless the recipient has already consented to such use of his/her PII).
  9. Online Surveys/Sweepstakes and Contests: From time to time, we conduct online surveys and offer online sweepstakes or contests on the Site (each, a “Promotion”), and we may collect PII in connection with the same. The Promotion may be conducted by us or a third-party service provider with whom we contract. We may use your PII to contact you regarding your Promotion entry, or to contact you if you win a Promotion (if applicable). You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about POMPEII: THE EXHIBITION’s use of your PII. To the extent such rules conflict with this Privacy Policy, such rules will govern that particular Promotion.

How Personally Identifiable Information We Collect Is Disclosed

  1. Affiliate Communications: If you choose to opt-in (including by purchasing a ticket to any POMPEII: THE EXHIBITION production), we may share your PII among other POMPEII: THE EXHIBITION Affiliates, so that POMPEII: THE EXHIBITION Affiliates may send you announcements and notifications of events, products or services that might be of interest to you. For further information, please see the “Opt-In Policy” section below.
  2. Third Party Communications: If you choose to opt-in, we may also share your PII with third parties to allow such third parties to send promotional communications to you. For further information, please see the “Opt-In Policy” section below.
  3. POMPEII: THE EXHIBITION Service Providers: We work with third parties who provide services including but not limited to data analysis, order fulfillment, credit card processing, and other services of an administrative nature. If you use our services, we reserve the right to share your PII with such third parties for the purpose of enabling these third parties to provide such services. We take reasonable steps to ensure these third parties treat PII in a manner comparable to how we do so.
  4. Public Forums and Other Interactive Features: Please be aware that when you disclose PII in a chat room, forum, message board or newsgroups on the Site, the information may become public and accessible to all or a part of the Site community, so it is important for you to exercise discretion and appropriate caution when deciding to reveal PII in these areas. In addition, when you choose to make a posting on such services, certain PII may be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose your PII, or any other information, on the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PII YOU VOLUNTARILY DISCLOSE THROUGH THE SITE VIA THESE FORUMS AND OTHER INTERACTIVE FEATURES. Please note that we reserve the right, but have no obligation, to republish content posted in a chat room, forum, message board or newsgroup (including any PII contained therein) as further set forth in our Terms of Use Agreement.
  5. In the event that you encounter any Site user who you believe is improperly collecting or using information about you or other users, please visit our Help Page to send us an email about such collection or use.
  6. Online Surveys/Sweepstakes and Contests: We reserve the right to share PII collected in connection with Promotions with the third-party sponsors of any such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about a sponsor’s or other third parties’ use of your PII. To the extent such rules conflict with this Privacy Policy, such rules will govern that particular Promotion.
  7. Compliance With Applicable Law: POMPEII: THE EXHIBITION may also access and disclose PII as needed to: (1) comply with applicable laws; (2) respond to governmental inquiries or requests; (3) comply with valid legal process; (4) protect the rights, privacy, safety or property of POMPEII: THE EXHIBITION, Site visitors or the public; (5) permit us to pursue available remedies or limit the damages that we may sustain, and (6) enforce our Terms of Use or other published guidelines.
  8. Assignment: We reserve the right to transfer any and all information that we collect from users of the Site to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of POMPEII: THE EXHIBITION’s business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).

Collection of Information by Third Parties

  1. Co-Branded Pages – We may enter into relationships with “powered by” third-party vendors, advertisers, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy policy on any such co-branded page. Any PII that you provide when signing up at any co-branded page may be collected by, or shared with, such third party and will be subject to the third party’s privacy policy. We have no control over and are not responsible for, the third party’s use of your PII. You should check the websites for each such third party for information regarding their privacy policies.
  2. Transactions with E-Commerce Vendors and Advertisers – When you provide PII to one of our Site’s e-commerce vendors or advertisers, this transaction will occur in connection with the site of the e-commerce vendor or advertiser, not on the Site, and, as such, the PII you provide is collected pursuant to and controlled by the privacy policy of such e-commerce vendor or advertiser. POMPEII: THE EXHIBITION is not responsible for such parties’ privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information. Please be aware that at times, at the request of or on behalf of our e-commerce vendors or advertisers, POMPEII: THE EXHIBITION may “pre-populate” forms with your PII for your review, and, if you so choose, for submission to such e-commerce vendors or advertisers. Accordingly, we encourage you to review each pre-populated form carefully before agreeing to submit your PII to determine who is seeking to collect your information, and to familiarize yourself with the applicable privacy policy governing use of any PII collected about you.
  3. Job Postings – If you choose to respond to a job posting on the Site, you may be directed to a third-party site (for example, a third-party site specializing in job postings, such as Monster.com). Any PII you provide will be collected by such a third party and governed by the third party’s privacy policy. We have no control over, and are not responsible or liable for, such third party’s use of your PII. Please consult such a third party’s privacy policy for information regarding their privacy practices. The third-party collecting your PII will share such PII with POMPEII: THE EXHIBITION so that POMPEII: THE EXHIBITION can review your information and, if applicable, respond to your query or job application. Please note that POMPEII: THE EXHIBITION has no obligation to respond to all queries or job applications submitted. Any PII that POMPEII: THE EXHIBITION receives from such a third party will be treated in accordance with this Privacy Policy.
  4. Third-Party Advertising – The ads appearing on this Site are delivered to you by third-party advertisers. Non-PII about your visits to this Site, such as the number of times you have viewed an ad, is used to serve ads to you. In the course of serving advertisements to this Site, our third-party advertisers may place or recognize a unique cookie on your browser.
  5. Third-Party Links – The Site may contain links to third-party Internet websites, which are not owned or operated by POMPEII: THE EXHIBITION. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by POMPEII: THE EXHIBITION. If you provide any PII through any such third-party website, your transaction will occur on such third party’s website (not the Site) and the PII you provide will be collected by and controlled by the privacy policy of, that third party. We are not responsible for the privacy practices or the content of such third-party websites, including such websites’ use of any PII that you provide to them. We strongly encourage you to become familiar with the privacy practices of those sites.

Opt-In Policy

  1. POMPEII: THE EXHIBITION Communications – When you supply POMPEII: THE EXHIBITION with PII, from time-to-time, at POMPEII: THE EXHIBITION’s discretion, you may be asked to indicate whether you are interested in receiving information from us about special offers in connection with the Site, POMPEII: THE EXHIBITION, POMPEII: THE EXHIBITION Affiliates, vendors or advertisers. If you do choose to opt-in to receive such communications, (including by purchasing a ticket to any POMPEII: THE EXHIBITION production,) we may, from time to time, send you marketing communications. If at any time you change your mind and no longer wish to receive marketing communications from us, you may opt-out of such marketing communications by using the link provided in our newsletters or commercial email messages to opt-out of receiving further marketing communications from us. If you do submit a request to opt-out, POMPEII: THE EXHIBITION will implement this change in a reasonable time frame. Please be aware that your requested change will not be effective until POMPEII: THE EXHIBITION implements such change and such requests will be implemented only in connection with your Site profile, and will not impact any preferences you may have made to any other site controlled, owned or operated by POMPEII: THE EXHIBITION or its affiliates.
  2. Affiliate and Third Party Communications – From time-to-time at POMPEII: THE EXHIBITION’s discretion, you may be provided with the opportunity to opt-in to receive offers directly from POMPEII: THE EXHIBITION, POMPEII: THE EXHIBITION Affiliates, and/or from third parties. If you do choose to accept any such offer(s) or you opt-in to POMPEII: THE EXHIBITION Affiliate communications by purchasing a ticket to any POMPEII: THE EXHIBITION production, any PII provided to POMPEII: THE EXHIBITION for such purposes may be shared with the applicable third parties / POMPEII: THE EXHIBITION Affiliates, to allow them to provide you with such offers and communications. If you change your mind and would prefer that we no longer share your PII with POMPEII: THE EXHIBITION Affiliates and/or with third parties for their marketing purposes, you may opt-out of such future sharing at any time by using the “Ask a Question” tab on our Help Page, and specifying which choice you are opting out from, provided, however, you may not be able to opt-out of certain third party offers that are displayed on our Site.
  3. Allowing POMPEII: THE EXHIBITION to share PII with POMPEII: THE EXHIBITION Affiliates for their marketing purposes and/or Allowing POMPEII: THE EXHIBITION to share PII with third-party companies for their marketing purposes – Please note that if you opt-out as described above, (i) we will not be able to remove your PII from the databases of affiliates or third parties with which we have already shared your PII (i.e., to which we have already provided your PII as of the date that we implement your opt-out request), therefore you must contact such affiliates or third parties directly in order to opt-out of further marketing communications made directly from them or utilize the opt-out mechanisms set forth in their respective privacy policies or marketing messages; and (ii) you may still be presented new offers from POMPEII: THE EXHIBITION and/or POMPEII: THE EXHIBITION Affiliates or third parties while you are within the Site, including offers from those third parties which you have opted-out of receiving direct offers; but in connection with each new offer within the Site you will have the right not to accept such offers. In the event you receive an offer from a third party through our Site, but choose not to accept it, your PII will not be shared.

Use of This Site by Children– The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide PII through the Site. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without the parent or guardian’s consent by, for example, misrepresenting his or her age, that parent or guardian should contact us at [email protected]. If POMPEII: THE EXHIBITION determines that it has collected personal information of children under the age of 13, POMPEII: THE EXHIBITION will immediately delete such information and any accounts believed to be held by children under 13. Please see our Terms of Use for additional information regarding the use of this Site by minors.

Accessing, Updating, or Deleting Information Collected About You– This Site also gives you the opportunity to modify or remove PII that you have provided to us by way of this Site. You may do so by modifying your password-protected registered user information on the Site. To the extent that such information is stored in our databases, we will respond to your changes as soon as reasonably possible, although please understand that although this information, once deleted, is not available on the Site, that information may remain stored indefinitely in our backup and archival records. To the extent that such information is not stored in our databases, we cannot always ensure that these corrections or deletions will reach such other databases in a timely manner. POMPEII: THE EXHIBITION retains PII for as long as reasonably necessary to deliver the products or services for which the PII was provided.

Security of Your PII– PII collected by POMPEII: THE EXHIBITION is stored on servers located in the United States of America. POMPEII: THE EXHIBITION employs reasonable security measures consistent with standard industry practice, for PII collected through this Site, including physical, electronic, and operational measures to maintain security and prevent unauthorized access. While POMPEII: THE EXHIBITION takes all appropriate steps to safeguard PII under our control, unfortunately, no data transmission over the Internet or method of storing data can be guaranteed to be 100% secure. As such, we cannot guarantee that PII supplied by users will not be accessed on our servers, or intercepted while being transmitted to us over the Internet. We assume no liability for any damages you may suffer as a result of interception, alteration, or misuse of information during such transfers. If you have reason to believe that there has been any breach of the security of the Site, please contact us at [email protected]. Please remember that the security of the username and password you create when you register with the Site is your responsibility; we recommend that you do not share them with anyone. If you share your username and password, you are providing access to your PII. You will be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify POMPEII: THE EXHIBITION of any unauthorized use of your username or password.

Offline vs. Online practices– Please note that this Privacy Policy applies solely to our online information gathering and dissemination practices in connection with the Site, and does not apply to any of our practices conducted offline.

Contacting POMPEII: THE EXHIBITION Regarding this Site– If you have any questions concerning this Policy, you may send them by email to our Privacy Officer at [email protected].

Please note that email communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your email correspondence with us. You must send any official correspondence via postal mail to:

Cityneon Holdings Pte Ltd

Data Protection Officer

Cityneon Building

25 Tai Seng Avenue #06-01

Singapore 534104

[email protected]

Access to Your PII– We appreciate your assistance in keeping your PII up to date and accurate. You are entitled to access, verify, amend and/or correct your PII collected by POMPEII: THE EXHIBITION. You are encouraged to contact our Privacy Officer at [email protected], or the above postal address to verify, correct, or update your PII. If you have a concern regarding the collection, use, or disclosure of your PII by POMPEII: THE EXHIBITION, please contact our Privacy Officer. Your concern will be investigated and you will be notified as soon as possible of the outcome of the investigation and any action required as a result.

 

TERMS OF USE

These terms & conditions (“T&Cs”) are offered to you by Cityneon Holdings Pte Ltd and its affiliates (“Cityneon”), and govern your use as a visitor to www.Cityneon.net and/ or other websites managed by Cityneon that reference the T&Cs (the “Cityneon Sites”).

By using, accessing and/or visiting the Cityneon Sites, you accept and agree these T&Cs. If you do not accept and agree to the T&Cs, you should immediately stop using, accessing, and/or visiting the Cityneon Sites.

Please also carefully read Cityneon’s Privacy Policy, located [here]. By agreeing to these T&Cs, you also agree to and accept our Privacy Policy.

In addition to the T&Cs and Privacy Policy, additional terms may apply in certain limited instances, such as when you sign up for a promotion, opt-in to receive emails or download software. Cityneon will present such terms to you before you sign up, opt-in, or download.

MODIFICATIONS

We reserve the right to make changes at any time to the Cityneon Sites, these T&Cs, our policies, and any other terms applicable to a service, registration, sign up, opt-in, or download. We will notify you of any material changes to the T&Cs by posting the new T&Cs on the Cityneon Sites. Please consult these T&Cs regularly for any changes. The date of the last revision appears at the top of the T&Cs. Your use of the Cityneon Sites following any changes to the T&Cs will signify your acceptance of the revised terms.

ACCESS TO AND USE OF THE CITYNEON SITES

Subject to these T&C, Cityneon grants you a limited license to access and use the Cityneon Sites for your personal, non-commercial use. However, except as otherwise provided in these T&C, the contents of the Cityneon Sites is owned by or licensed to Cityneon, and protected by various intellectual property and other laws. Consequently, without our express written consent, you may not download (other than through page caching) or modify a Cityneon Site or any portion thereof, or reproduce, distribute, duplicate, copy, display, sell, mirror, or otherwise exploit the Cityneon Sites or any portion thereof. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Cityneon.net so long as the link does not portray Cityneon or Cityneon.net in a false, misleading, derogatory, or otherwise offensive matter. You may not use any meta-tags or any other “hidden text” utilizing Cityneon or Cityneon’s name or trademarks to reference the Cityneon Sites without our express written consent. You may not use disguised referrals to link to any Cityneon Site. Without our prior written consent, you may not exploit the Cityneon Sites or any content appearing therein for commercial purposes. If you are under age 13, you may use the Cityneon Sites only with the involvement of a parent or guardian. Any unauthorized use of the Cityneon Sites or use in violation of these T&Cs terminates this limited license.

COMMENTS; PROHIBITED CONDUCT; NO OBLIGATION FOR CITYNEON TO MONITOR; ELECTRONIC COMMUNICATIONS

Cityneon may give visitors to the Cityneon Sites the option of posting content or various other opinions and comments (“Your Comments”) on specified sections of the Cityneon Sites. To do so, you may have to provide personal information (a term defined in the Privacy Policy). You retain ownership of Your Comments, but by posting you grant Cityneon a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media Cityneon in its sole discretion selects. You grant Cityneon and sub-licensees the right in our sole discretion to use the name that you submit in connection with such content, but Cityneon shall at all times use the name and content in accordance with our Privacy Policy. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. You represent and warrant that you own or otherwise control all of the rights to, and/or have a right to post, the content that you submit and/or post; that the content is accurate; that use of the content you supply does not violate these T&Cs and will not cause injury or damage to any person or entity; and that you will indemnify Cityneon for all claims resulting from content you supply.

The content you post may not be illegal, obscene, offensive, racist, sexist, hateful, threatening, defamatory, libelous, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable to Cityneon in its sole discretion, and shall not consist of or contain software viruses, political campaigning, commercial solicitation, advertisements, chain letters, mass mailings, or any form of “spam.”

Cityneon takes no responsibility and assumes no liability for any content posted by you or any third party. Cityneon may monitor, review or edit such content you or others post or submit, but is not obligated to do so.

When you visit a Cityneon Site or send e-mails to us, you are communicating with us electronically and therefore consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on the Cityneon Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

INTELLECTUAL PROPERTY MATTERS

COPYRIGHT

All content included on the Cityneon Sites, such as text, graphics, logos, button icons, images, and software, and the compilation thereof are, unless otherwise stated, the property of Cityneon and/or its licensors and protected by international copyright laws and other laws and regulations. Any and all software and other materials available for download from the Cityneon Sites are, unless otherwise stated, the property of Cityneon and protected by international copyright laws.

TRADEMARKS

“Cityneon” and other graphics, logos, page headers, button icons, scripts, and service names may be trademarks, registered trademarks, or trade dress of Cityneon. You may not use the foregoing in any manner that disparages or discredits Cityneon or is likely to cause confusion among customers. You may not use Cityneon’s trademarks and/or trade dress in connection with any product or service without our express written consent.

DIGITAL MILLENNIUM COPYRIGHT ACT

Cityneon respects the intellectual property rights of others. If you believe that your copyrighted work is posted or made available on the Cityneon Sites without your authorization and you claim infringement, then as outlined in 17 USC 512(c) you should provide the following information to us:

  • a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
  • identification of the copyrighted work claimed to have been infringed.
  • identification of the material that is claimed to be infringing or the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Cityneon to locate the material.
  • information reasonably sufficient to permit Cityneon to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
  • a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

For notice of claims of copyright infringement, you may contact us at:

Cityneon Holdings Pte Ltd

Copyright Infringement Officer

Cityneon Building

25 Tai Seng Avenue #06-01

Singapore 534104

[email protected]

The email address will not respond to inquiries not relevant to copyright.

DISCLAIMER OF WARRANTIES

YOUR USE OF THE CITYNEON SITES AND ALL CONTENTS THEREON IS AND SHALL BE AT YOUR SOLE RISK. THE CITYNEON SITES AND ALL CONTENTS THEREON ARE PROVIDED “AS IS” AND WITHOUT EXPRESS OR IMPLIED WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CITYNEON AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CITYNEON SITES, ALL CONTENTS THEREON, AND SUPPORT SERVICES, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. CITYNEON MAKES NO WARRANTY AS TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THE CITYNEON SITES OR OF SITES LINKED TO THE CITYNEON SITES, AND DOES NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED BY A THIRD PARTY THROUGH THE CITYNEON SITES OR ANY HYPERLINKED WEBSITES. CITYNEON ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY BUGS, VIRUSES, OR OTHER MALWARE THAT MAY BE TRANSMITTED TO OR THROUGH THE CITYNEON SITES, FOR ANY ERRORS, MISTAKES OR INACCURACIES IN CONTENT, OR FOR ANY LOSS OR DAMAGE INCURRED THAT RESULTS FROM THE USE OF ANY CONTENT MADE AVAILABLE IN ANY WAY THROUGH THE CITYNEON SITES. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

IN NO EVENT SHALL CITYNEON, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO OR INABILITY TO ACCESS OR USE THE CITYNEON SITES (INCLUDING THE SERVICES AND SUPPORT SERVICES OFFERED ON THE CITYNEON SITES OR DOWNLOADABLE MATERIALS), EVEN IF CITYNEON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or other limitations set forth above, so the above limitations or exclusions may not apply to you.

MISCELLANEOUS

GOVERNING LAW

By using a Cityneon Site, you agree that the laws of the Republic of Singapore, without regard to principles of conflict of laws, will govern these T&Cs and any dispute of any sort that might arise between you and Cityneon from your use of the Cityneon Sites.

DISPUTES

Any dispute arising out of or in connection with your visit to the Cityneon Sites shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of 3 arbitrator(s). Each party shall appoint a person to serve as an arbitrator. Party appointees shall then appoint the presiding arbitrator. The language of the arbitration shall be English.

ENTIRE AGREEMENT; SEVERABILITY; WAIVER; ASSIGNMENT

These T&Cs and other legal notices published by Cityneon on the Cityneon Sites applicable to an activity you engage in shall constitute the entire agreement between you and Cityneon concerning the Cityneon Sites. If any of the provisions of these T&Cs shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any of the remaining provisions of these T&Cs, which shall continue in full force and effect. No waiver shall be deemed a further or continuing waiver, and Cityneon’s failure to assert any right under these T&Cs shall not constitute a waiver of such right. You may not assign or transfer these T&C, but Cityneon may assign the T&C without restriction.

INDEMNIFICATION

You agree to indemnify, defend and hold Cityneon, its affiliates, officers, directors, employees and agents harmless from and against any loss, cost, damages, liability and expense arising out of or relating to your use of the Cityneon Sites and/or any action by you which violates any law, regulation or rights of a third party.

LINKS TO THIRD PARTY WEBSITES

The Cityneon sites may contain links to third-party websites. You acknowledge and agree that Cityneon does not control such websites and is not responsible for their contents or policies, and that the links are provided for convenience and do not represent an endorsement by Cityneon of the third-party websites. If you access such websites via the links, you do so at your own risk.

TERMINATION

Without prior notice, Cityneon may terminate your license to access the Cityneon Sites and/or your user account if you violate or breach the T&C or for any other reason, including Cityneon’s discontinuance of the Cityneon Sites. In the event of termination, provisions on prohibited conduct, electronic communications, disclaimer of warranty, limitation of liability, and miscellaneous provisions shall survive.

ACCESSIBILITY STATEMENT

City Neon Group is committed to ensuring digital accessibility for our customers and visitors with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

To fulfill this promise, we aim to adhere as closely as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Complying with these guidelines helps us provide a site that is accessible to all people, from the blind or deaf to the motor impaired. This applies to all Cityneon Group web properties.

Feedback

We are doing our very best to comply with WCAG 2.1, however, it is possible that there will still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. We are constantly improving the accessibility interface, adding, updating, and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, at all times, and in accordance with technological advancements.

We welcome your feedback on the accessibility of our web properties. If you have questions, need assistance, or encounter accessibility barriers on any of our web properties, our customer service team is available to assist:

Cityneon Holdings Pte Ltd

Data Protection Officer

Cityneon Building

25 Tai Seng Avenue #06-01

Singapore 534104

[email protected]